MEET THE TEAM
Boss Lady / Champagne Enthusiast
Melissa always knew she had to be successful because she likes expensive stuff.
Her own engagement caused Melissa to observe a gap in the wedding market for original, personalised, reasonably-priced wedding products, so she set out to rectify the situation by establishing an online store to fill this void...and the rest is history.
She founded Personalised Favours ten years ago and is passionate about designing and creating beautiful, innovative products with a sentimental edge.
Boss Man / Go-Karting Champion
Matthew is a Formula One fan who jointly manages Personalised Favours, in that order. As a power player in the cutthroat world of corporate banking, Matthew knew he wanted more – more time with his family, a more purposeful career and the ability to be his own boss.
Joining forces in 2013, brother and sister-in-law team Matthew and Melissa have transformed the business from a backyard operation into a multimillion dollar international enterprise, managing six successful online enterprises under the umbrella of Foresight Online Group.
National Sales Manager / Business Whiz
Husband to PF Founder Melissa Wilkinson and all-round business expert, Mark is pretty much the reason Personalised Favours came to be. After he proposed to Mel, she couldn't find the customised products she was after to celebrate her own engagement and journey down the aisle, so she decided to create her own - and Personalised Favours was born!
With extensive sales experience for industry leaders and multi-national corporations, Mark now shares his skills and knowledge with the PF team…and still manages to cook Mel dinner!
Operations Manager | HR Queen
With a knack for uncovering issues and finding solutions, Kylie is the Nancy Drew of business problem solving. Her passionate and caring nature, and 20 plus years of progressive management and marketing expertise, make her a positive and powerful addition to the PF management team.
Production 2IC / Animal Lover
Helping to lead the PF Production Team, Norma is the embodiment of the phrase ‘love what you do.’ Often greeting everyone with a hug in the morning, she is always willing to lend a helping hand and uses her previous store manager experience to help PF thrive.
Dispatch Manager / Roller-skating Fanatic
A whiz at organisation, Zoe leads the PF Dispatch Team and ensures all your personalised goodies find their way to you. Fun and energetic, Zoe is great at handling the pressure of dispatch when things get busy.
Admin Assistant / Social Media Stories
Working on PF’s admin, and creating content for social media stories, Erin is a team player who writes funny sticky notes on top of invoices to cheer everyone up when it gets busy. Keeping PF on trend, Erin loves to get people involved in making fun and funny Tik Tok videos.
Outside of PF, Erin loves AFL footy, cocktails and dogs, and often organises events for her football club.